Operations VA for Online Educators | Thinkific & monday.com Systems
Are your enrolments, member access and student emails scattered across spreadsheets and your inbox? That's exactly what I fix. I help online educators and course creators manage the operational side of their business, from Thinkific and membership management to monday.com systems and workflows. I hold five monday.com certifications and build practical systems that reduce manual work, improve visibility and keep projects moving, so you can focus on creating and teaching.
Competencies
Services
Certificates
Work experience
Receptionist
Excelsus d.o.o. | January 2005 – January 2010
School Administrative Assistant
Primary School Sv. Filip i Jakov | January 2025 – January 2026
Sales and reception manager
Excelsus d.o.o. | January 2010 – January 2018
Managed the day-to-day operations of a campsite with capacity for 1,100 guests, coordinating reservations, customer service and administrative processes. Worked closely with management on team coordination, operational planning and business improvements. Managed agency partnerships, pricing, invoicing and payment tracking while collaborating with accounting. Coordinated marketing initiatives with designers and external partners, represented the business at international tourism fairs and introduced a customer loyalty program to improve guest retention.