I turn operational chaos into structured and efficient business operations.
I am an experienced business operations professional with a strong background in administration, HR coordination, and client support within an international environment. Through my work, I have developed a strong sense for organization, structure, and process optimization. Today, I help entrepreneurs and teams bring clarity, order, and efficiency into their business by taking over key operational and administrative processes, allowing them to focus on growth and development.
Competencies
Services
Certificates

Work experience
Back Office Manager / Authorized Representative (Prokurist)
Profimedia Red Dot d.o.o. | March 2024 – Current
Responsible for comprehensive back-office and administrative operations within an international photo licensing agency. - Providing customer support across Croatia, Serbia, Bosnia and Herzegovina, and North Macedonia - Managing employee lifecycle processes, including onboarding, offboarding, and HR documentation - Coordinating with accounting and external suppliers to ensure accurate financial and operational workflows - Issuing outgoing invoices and processing incoming invoices in collaboration with accounting - Maintaining employee records, including employment contracts, annual leave tracking, and payroll coordination - Managing office operations, procurement of office supplies, and ensuring smooth day-to-day functioning of the office - Communicating with employees regarding administrative and HR-related matters