Uploaded
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Mariza Dragić
21:02local time
Hourly rate30- 60 €/hour
Availability25 hours/week
Language
English:Fluent

Operations & Finance Coordinator | Keeping your business organized, efficient & financially on track

Strategic partner in operations and finance with extensive experience in project management, administration, and process optimization. Your trusted right-hand - I take on administration, finances, workflows, and task coordination, turning them into clear, digital, and organized systems. Combining experience, precision, and practical solutions ensures projects run smoothly, so you can focus on growing and scaling your business.

Competencies

AdministrationCollection of receivablesFinanceEU projectseCommerceProject ManagementResearchSales Support

Services

ADMINISTRATIVE SERVICES
Complete back-office and organizational support, including: • documentation management • HR administration • accounting preparation • contract and record organization • operational coordination → Everything structured, accessible, and under control.
From30 €/hour
FINANCIAL SUPPORT
Clear financial visibility without overwhelm: • invoice management (F2.0 compliant) • payment tracking • budget monitoring • transaction reconciliation • supplier & collections coordination → So you always know where your business stands financially.
From40 €/hour
ONLINE BUSINESS MANAGEMENT
I design and manage the operational backbone of your business. This includes: • workflow and process setup • task & project management systems • KPI tracking & reporting • operational dashboards • automation & optimization → So your business runs smoothly, predictably and efficiently, even as it grows.
From60 €/hour

Work experience

Projects & Operations Coordinator

Quanto Nano RnD d.o.o. | September 2023 July 2024

At Quanto Nano, a deep-tech startup specializing in nanomaterials, I led operational and administrative processes within a small, agile team. I was responsible for procurement of equipment and raw materials, managing inventory and contracts, as well as coordinating projects and budgets. Additionally, I acted as the right hand to the CEO, supporting strategic planning, investor reporting, and decision-making, ensuring smooth day-to-day operations and efficient execution of company objectives.

Business Operations Manager

Nanom Inc. | December 2018 September 2022

At Nanom, a deep‑tech green‑energy startup revolutionizing battery and energy storage materials, I managed business operations across three countries (Croatia, USA, Iceland), including project planning, monitoring, and execution. I oversaw financial and administrative processes, managing costs, cash flow, budgets, and reporting. I coordinated teams and projects, managed timelines and resources, and handled procurement, inventory, contracts, and orders. I ensured effective communication with partners, clients, and suppliers, implemented SOPs and growth strategies, and continuously optimized processes to enhance operational efficiency and business performance.

Office and Operations Manager

Haro d.o.o./Liberalis promet d.o.o. | January 2012 November 2015

I independently managed end-to-end logistics and operational processes across two companies – retail and wholesale – overseeing orders, deliveries, and transportation via sea, road, and air. I coordinated import and export operations, managed inventory, created receipts and cost calculations, and handled procurement of all necessary goods and materials. Effective prioritization and coordination were essential to ensure smooth day-to-day operations in both companies. In addition, I oversaw all supporting administrative processes, prepared documentation for accounting, and coordinated the internal team, ensuring flawless execution of all business operations.

Assistant to Head of Retail

Unconditional d.o.o./ZOOCITY | December 2015 June 2017

In the retail department, I was responsible for monitoring sales performance and preparing operational and strategic reports using business intelligence tools for a chain of 24 stores. I independently managed regular and ad-hoc inventory checks, ensuring accurate stock reconciliation and optimized inventory levels across all locations. A key part of my role was maintaining high brand standards, from visual merchandising to implementing procedures and company culture consistently across all stores.

Finance & Operations Assistant

Hypefy World d.o.o. | August 2024 Current

At Hypefy, a fast-growing startup and leading influencer marketing platform in the region, I independently manage financial and operational processes. I am responsible for liquidity, monitoring cash flow, preparing and issuing invoices, and executing payments to hundreds of vendors monthly. I handle all processes with precision and to the highest standards, working closely with accounting to ensure stable financial operations and full transparency of transactions. In doing so, I significantly reduce the burden on management by taking on the complexity of financial tasks. Leveraging strong proficiency in digital tools, I continuously optimize processes to support business growth and efficiency while independently managing complex financial operations.

E‑commerce & Customer Support Manager

Unconditional d.o.o./ZOOCITY | July 2017 November 2018

I was responsible for all webshop operations, implementing optimizations and improvements while managing customer inquiries and resolving complaints. I coordinated the processing and fulfillment of online orders, oversaw payment collection, and organized shipments in collaboration with logistics partners and the internal warehouse. I regularly monitored and analyzed online sales trends, set targets and budgets, and contributed to the creation of digital marketing campaigns, promotions, and newsletters. Additionally, I continuously oversaw the technical aspects of the webshop, including identifying and tracking bugs and coordinating with the backend team, ensuring smooth and seamless online operations.

Formal education

Algebra Bernays University
EU-Funded Project Development and Implementation | 2019 - 2019, Zagreb
Upon completing the EU-Funded Project Development and Implementation program, I gained competencies in preparing and managing EU projects, including project documentation, planning and reporting, identifying calls for proposals, and applying EU fund rules and procedures.
Algebra Bernays University
Partial Qualification – PHP Back-End Developer | 2023 - 2024, Zagreb
Through this training, I gained a solid understanding of server logic, databases, and web application structures, enabling me to navigate technical specifications, collaborate effectively with development teams, and efficiently comprehend backend requirements across various systems and platforms.
Zagreb School of Economics and Management/ZSEM
Bachelor of Economics | 2005 - 2009, Zagreb
During my studies at ZSEM, I completed courses in economics, management, accounting, finance, entrepreneurship, marketing, and business law, building a strong foundation, versatile knowledge, and the ability to navigate various departments, business processes, and organizational contexts.