You do business. We collect payments. Delegate collection. We work fast and discreetly.
From the first reminder to payment agreement, we manage the entire process. We document every step and communicate on your behalf, according to clearly agreed rules and deadlines.
You are freed from uncomfortable conversations, while still maintaining full control and clear oversight of the collection process. We work without aggressive tactics, with a clear goal: proper collection and preserved relationships. When receivables are under control, your focus remains on development.
For every business that wants proper debt collection
Whether you manage a small team, growing company, or large enterprise, collection challenges always exist. These are the most common scenarios.
Collection discomfort
In smaller teams, collection often falls on the owner or one person who already handles everything else. Due to lack of time and discomfort with calls, collection gets postponed and receivables accumulate.
Threatened cash flow
When receivables accumulate, the entire company is put at risk, and receivables burden the balance sheet. It's frustrating when you have receivables but poor cash flow.
Deadline problems
A large number of customers brings a large number of receivables. Finance and administration quickly become overwhelmed, and deadline oversight becomes increasingly difficult.
Seasonal growth
During campaigns or seasons, the number of invoices suddenly jumps. Debts often drag on for months because existing resources simply cannot handle everything on time.
How we manage debt collection
We tailor each engagement to your rules and clients, with a clear process, proper documentation, and timely communication.
Portfolio analysis and collection plan
We review open receivables and categorize them by age and risk. Together we define priorities, communication tone, and escalation rules. We set up a reminder calendar and expected outcomes for each invoice.
Communication with debtors and reminders
We contact on your behalf via email, and include phone calls by agreement. We send reminders after due dates, request payment confirmation, and propose payment plans when needed. All messages are clear, courteous, and documented.
Deadline tracking and payment reconciliation
We monitor due dates and react quickly to delays. We record statuses, match payments with invoices, and update balances. We escalate unresolved cases to your responsible person.
Documentation and reporting
We maintain complete records of contacts, agreed deadlines, and actions taken. We provide weekly summaries with key metrics and portfolio trends. We suggest concrete steps for quick collection and closing unpaid receivables.
Why is our debt collection different?
With proper approach and virtual assistants specialized in debt collection, your receivables stop being a source of stress. Our focus is on results: regular cash flow, stable operations and preserved relationships with clients. Investment in professional support brings real value – it frees your team, speeds up collection and enables growth without delays due to unpaid invoices.
When debts are resolved differently
We take over collection to relieve your team, while you have complete transparency and flexibility in the way we work together.
Collection without discomfort
Debt collection doesn't have to be stressful for you or your client. Our communication approach removes pressure and creates space for agreement. Instead of tension, there's a feeling that everything has been resolved correctly and on time.
Value that returns
In just a few months, clients have recovered tens of thousands of euros through our work. The cost of engaging a virtual assistant pays for itself multiple times by ensuring regular cash flow. Every collected invoice brings security to operations and opens possibilities for new investments.
Trust instead of pressure
We don't use threats or coercion. Every reminder and conversation is conducted in your tone and according to your rules, with a clear goal: collected invoices and preserved trust. This way we protect your brand reputation and build relationships that last even after the debt is settled.
* 30 minutes free consultation
Choose the ideal package based on the number of required hours per month
All packages include:
- Phone and email in your name and tone, non-aggressive communication.
- Maintaining records of contacts and activities in a central table.
- Negotiating new payment deadlines or installment payments according to your rules.
- Working through your number or our business number, by agreement.
- Weekly 30-minute meeting with review of conducted activities and priorities.
- GDPR and data confidentiality, controlled access to payments.
- Updating and delivering data to Google Sheets, Airtable or monday.com.
- Presentation of results with color coding of status and priorities.
- Follow-up calls and email reminders according to package dynamics.
- Monthly KPI summary: collected, open, agreed deadlines.
Our top debt collection virtual assistants
Meet our top assistants specialized in debt collection, carefully selected for their professionalism and experience in handling receivables.Explore virtual assistants
